NOTE: Little Cookie Studio is not responsible for damage caused by wear and tear or gradual changes from light, weather, or atmosphere, unless it results from an accident or unforeseen event that is not otherwise excluded.
We deliver throughout South Africa, utilising The Courier Guy & PUDO, eParcel, Star Express, FastWay, and other courier services. We reserve the right to select the courier partner that offers the best delivery price for your parcel. If you prefer a specific courier, you will be responsible for covering any price difference.
Please note that we are based in Bronkhorstspruit, Gauteng, and we do not have branches in other locations.
· Parcels in and around Gauteng are normally the next day after shipping.
· Parcels to the rest of the country and in major areas are normally delivered in 3-5 working days. Parcels to outlying towns and areas can take even longer, as these towns are normally not serviced every day.
· Overnight delivery (only to certain areas) is available at an extra cost. Please contact us directly should this be required.
Days are calculated from when we confirmed the order is ready. All couriers work on a normal 5-day work week, excluding weekends and public holidays. Parcels are picked up at our premises in the afternoon, so orders received and fully paid by 12:00 are normally couriered the same day. (Note that EFTs must show in our bank accounts.)
You are also more than welcome to pick-up your order at the our pick-up point, Anton Smit Sculpture Park or to organise a courier to collect it from us. Pick-up can only happen once you have been notified that your order is ready. Pick-ups are Monday to Thursday, 08:00 till 15:00, and Fridays 08:00 till 14:00, excluding weekends and public holidays.
Shipping costs estimated calculation
Gauteng and surrounding areas: average on R 80 per order
Rest of SA: average on R 100 per order
Own Courier or Pick-up
If you would prefer to make use of your own courier services or do a pick-up yourself, please indicate and contact us after you have placed the order. Once your order is ready you will be notified. Your courier needs to pick-up the parcel at ANTON SMIT SCULPTURE PARK, 44 BLACK EAGLE AVENUE, AQUAVISTA, BRONKHORSTSPRUIT DAM, 1020. Please see above for the normal pick-up times.